CANADIAN CUSTOMERS

WARRANTY & REPAIR

OVERVIEW

Due to the costs and challenges of processing claims over the border, we try everything we can to streamline this process for our Canadian anglers. While we can’t control the rising costs of international shipping, we are doing everything we can to make this a feasible program for all parties involved.

WHAT IS COVERED

Manufacturing inconsistencies and defects
Incidental breakages (except those caused by misuse, neglect or abuse)
Broken Tip Sections (which can be purchased online)

Order tip (top) sections

PLEASE NOTE THAT DUE TO THE CURRENT CANADA POST STRIKE, USPS shipping is unavailable to Canada. All products shipping to Canada must ship UPS until further notice. This will incur additional customs and brokerage charges, so we are advising that for the time being, unless you absolutely need your rod repaired now, you hold off until the Canadian Post strike is over as the charges for shipping UPS Canada in addition to brokerage and customs will generally be much more than the part itself.

Intl. shipping costs making this difficult? Contact your local ECHO dealer to check possibilities of having your tip or rod replacement sent in their next fill-in order.

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